Terms of Service

Effective Date: January 1, 2024

Please read these terms carefully before using our services

Welcome to Vertmix. These Terms of Service (“Terms”) govern your use of our services and establish the legal agreement between you and Vertmix Inc. (“Vertmix”, “we”, “us”, or “our”).

1. Acceptance of Terms

By accessing and using Vertmix services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing our services.

2. Services Description

Vertmix provides strategic IT consulting, AI solutions, workflow automation, enterprise software development, and digital transformation services. We reserve the right to modify or discontinue any service without prior notice.

3. Client Responsibilities

Clients are responsible for providing accurate information, timely feedback, and necessary access to systems required for project completion. Clients must ensure they have the legal right to share any data or materials provided to Vertmix.

4. Intellectual Property

Unless otherwise specified in writing, all deliverables created by Vertmix become the property of the client upon full payment. Vertmix retains the right to use general knowledge, skills, and experience gained during the engagement.

5. Confidentiality

Both parties agree to maintain the confidentiality of proprietary information shared during the engagement. This obligation survives the termination of the service agreement for a period of five years.

6. Payment Terms

Payment terms are specified in individual service agreements. Late payments may incur interest charges at the rate of 1.5% per month or the maximum rate permitted by law, whichever is lower.

7. Limitation of Liability

Vertmix's total liability for any claim arising from our services shall not exceed the total amount paid by the client for the specific service giving rise to the claim. We are not liable for indirect, consequential, or punitive damages.

8. Warranties and Disclaimers

While we strive for excellence, Vertmix services are provided "as is" without warranties of any kind, except as explicitly stated in individual service agreements. We do not guarantee specific business outcomes or results.

9. Termination

Either party may terminate services with 30 days written notice. Upon termination, clients must pay for all services rendered up to the termination date. Vertmix will provide reasonable transition assistance.

10. Data Protection

We comply with applicable data protection laws including GDPR and PIPEDA. Client data is handled in accordance with our Privacy Policy and applicable regulations.

11. Dispute Resolution

Any disputes arising from these terms shall first be addressed through good faith negotiations. If unresolved, disputes will be settled through binding arbitration in Ontario, Canada.

12. Governing Law

These terms are governed by the laws of Ontario, Canada, without regard to conflict of law principles. Any legal action must be brought in the courts of Ontario.

13. Modifications

Vertmix reserves the right to modify these terms at any time. Continued use of our services after modifications constitutes acceptance of the updated terms.

14. Contact Information

For questions about these Terms of Service, please contact us at legal@vertmix.com or at our registered address: 4551 Zimmerman Ave, Niagara Falls, ON L2E 2P2, Canada.

Last Updated

These Terms of Service were last updated on January 1, 2024. We encourage you to review these terms periodically for any changes.

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.